Ebenezer Eritrean Church – SMS Notifications Privacy Policy

This Privacy Policy explains how Ebenezer Eritrean Church (“we,” “our,” “us”) collects, uses, and protects information related to our SMS notification service.

1. Information We Collect

When you subscribe to our SMS alerts, we collect:

• Name

• Mobile phone number

• Opt-in timestamp

• IP address at time of signup

• Consent verification

• Message preferences (if any)

This information is used exclusively for church-related communication.

2. How We Use Your Information

Your information is used to:

• Send SMS notifications, announcements, and reminders

• Provide updates about church services, events, or urgent alerts

• Manage your opt-in and opt-out status

• Maintain compliance with SMS carrier and regulatory requirements

We never use your information for advertising or marketing purposes.

3. Information Sharing

We do not sell, distribute, or share your information with third parties.
The only exception is when required by:

• Law enforcement

• Carrier regulations

• Emergency situations where disclosure is legally required

4. Data Security

We use secure systems to store subscriber information and follow best practices to protect your data.

5. Opt-Out Procedure

You may unsubscribe anytime by texting:
STOP

After opting out, we will immediately stop sending SMS messages.

6. Your Rights

You may request:

• Removal of your data

• Correction of inaccurate information

• Confirmation of what information we have on file

To request changes, contact:
support@ebenezerdc.com

7. Third-Party Services

Our SMS service is powered by Twilio, a trusted communication platform.
Twilio may process your phone number solely for the purpose of sending messages on our behalf.
Twilio’s privacy policy: https://www.twilio.com/legal/privacy

8. Changes to This Policy

We may update this Privacy Policy periodically.
We will post updates on this page with the revised date.

9. Contact Us

If you have questions about this Privacy Policy, please contact:
Ebenezer Eritrean Church
support@ebenezerdc.com